User Agreement and Platform Usage Guidelines

Welcome to ElevanaED! These Terms of Service govern your use of the ElevanaED platform, services, and all associated features, tools, and functionalities.

1. Acceptance of Terms

By creating an account, logging in, or otherwise using ElevanaED, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as any additional terms, policies, or guidelines that may be posted on the platform from time to time.

2. Account Creation and Responsibilities

To access and use ElevanaED, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Account Security: Ensuring the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately if you believe your account has been compromised.

  • Age Requirement: You must be at least 18 years of age, or the age of majority in your jurisdiction, to use ElevanaED. If you are a minor, you may use the platform only with the consent and supervision of a parent or legal guardian.

  • Use of Accurate Information: You agree to provide accurate and complete information when setting up your account and to keep this information updated.

3. Permitted Use

ElevanaED is intended for educational, academic, and professional purposes. You agree to use the platform only for lawful purposes and in accordance with these Terms of Service. You must not:

  • Violation of Laws: Use ElevanaED in any way that violates applicable laws or regulations.

  • Abusive or Harassing Behavior: Harass, intimidate, or otherwise disrupt other users or engage in behavior that harms the integrity of the platform.

  • Impersonation: Impersonate any individual or entity or misrepresent your affiliation with any person or organization.

  • Unauthorized Access: Attempt to gain unauthorized access to any part of the platform or to other users’ accounts.

  • Malicious Software: Upload, post, or distribute any viruses, malware, or harmful code that could damage or disrupt the platform’s functionality or other users’ devices.

4. Content Ownership and License

The content you upload, create, or share through ElevanaED, including course materials, assessments, and user-generated content, remains your intellectual property. However, by uploading or creating content, you grant ElevanaED a non-exclusive, royalty-free, worldwide license to use, display, distribute, and modify the content as necessary for the purpose of providing and improving the platform.

You are responsible for ensuring that your content does not infringe on the intellectual property rights of others. If you believe that any content on ElevanaED infringes on your rights, please notify us immediately.

5. Subscription and Payments

ElevanaED offers different subscription plans, including free and premium options. By subscribing to a premium plan, you agree to the following:

  • Payment Terms: You agree to pay any fees associated with your chosen subscription plan, including recurring charges for premium services. Payment is due at the time of purchase or as specified by your subscription.

  • Billing Information: You must provide valid payment details when subscribing to premium services. We use secure third-party payment processors to handle all transactions.

  • Refunds: Refunds may be granted at our discretion, depending on the circumstances of the request. Please refer to our Refund Policy for more details.

If you fail to make a payment, we reserve the right to suspend or terminate your access to premium features until payment is received.

6. User Conduct

You agree to use the platform respectfully and professionally. Specifically, you must not:

  • Disrupt or Manipulate: Disrupt or interfere with the platform’s operation, servers, or networks connected to the service.

  • Use for Illegal Activities: Engage in activities such as hacking, fraud, or any other activity prohibited by law.

  • Unlawful Content: Upload or distribute any content that is defamatory, libelous, abusive, harmful, obscene, or offensive.

Failure to comply with these guidelines may result in the suspension or termination of your account.

7. Termination of Accounts

We reserve the right to suspend or terminate your account at any time, without notice, if we believe that you have violated these Terms of Service or have engaged in activities that are harmful to the platform or other users. Upon termination, you will no longer have access to your account, and any data or content associated with it may be deleted.

You may also terminate your account at any time by contacting our support team or through your account settings. Upon termination, any payments made will not be refunded, unless required by law.

8. Data Privacy and Security

ElevanaED values your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. We use appropriate security measures to protect your data, but we cannot guarantee absolute security due to the inherent risks of internet communication.

9. Third-Party Links and Integrations

ElevanaED may provide links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of these third-party sites, and you access them at your own risk.

If ElevanaED integrates with third-party tools or platforms, you acknowledge and agree that ElevanaED is not responsible for the performance or functionality of these external services.

10. Limitation of Liability

To the fullest extent permitted by law, ElevanaED is not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform, including any loss of data, revenue, or profits. Our liability is limited to the amount paid by you for the services in question during the three months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless ElevanaED, its affiliates, officers, employees, and partners from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the platform, violation of these Terms of Service, or infringement of third-party rights.

12. Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which ElevanaED operates. Any disputes related to these terms shall be resolved in the courts of the appropriate jurisdiction, and you consent to the exclusive jurisdiction and venue of such courts.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. When we make significant changes, we will notify you via email or through a prominent notice on the platform. It is your responsibility to review these terms periodically. Continued use of the platform after such changes constitutes your acceptance of the new terms.

By using ElevanaED, you agree to the terms outlined in this User Agreement and Platform Usage Guidelines. These terms are designed to ensure that you have a positive and secure experience while using our platform. If you have any questions or need clarification, please contact our support team.

Department Contact

Hotline : 888-2003-234

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